Terms & Conditions


The below terms outline the required process for booking a session of treatment or appointing me for your sporting event. If you have any additional questions – please ensure you get in touch.

Initial Appointment

Patients must ensure they arrive at the premises AT LEAST 10 minutes prior to their allotted time, in order for paperwork to be fulfilled. The first appointment will last approximately 1 hour, due to the detailed case history needed, to provide safe treatment.

Follow-up Treatments

It is in the patient’s interest to arrive in good time. There is no flexibility in allocated treatment slots due to surrounding appointments. If a patient arrives late, their treatment slot will still end at the allocated time, therefore the patient will receive less treatment time.

Payment

Payment can be made by credit or debit card, or cash.

Cancellations

Cancellations may be cancelled free of charge when more than 24hrs notice is provided. If a patient must cancel an appointment within 24hrs of their appointment the client will lose their appointment slot and the cost is non-refundable. Should a patient not arrive for their appointment without cancellation, the patient will still be expected to pay the full fee of treatment.

Payment

Deposit of 50% to be paid 2 weeks prior to the start of the event. Should the event be cancelled, this deposit is non refundable. Remaining 50% of fee to be paid 1 week post event.

Expenses

All accommodation, travel and food costs to be provided throughout the duration of the event, unless otherwise negotiated.

Looking to book an appointment or support for your event?


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